Florence Given Support Center
- Where can I find your products? How can I place an order?
- How do I know my size?
- How can I clean and store my product?
- Is your manufacturing process sustainable/ethical?
- Does my item have a guarantee?
- How can I expect my order to be packaged?
- Why is my order taking longer than specified?
- How much does shipping cost and how long does it take?
- Where is my order? Has it been dispatched?
- How can I track my order?
- My order tracking is not updating
Orders & Payments
- What can I do if I entered the wrong delivery address?
- Where is my order confirmation email?
- Why is my payment failing?
- Can I make a pre-order?
Returns & Refunds
- What can I do if I made a duplicate order?
- What can I do if my product is faulty?
- Can I return or exchange my order?
Still have questions?
We're happy to help with whatever questions you have! You can submit a customer support ticket here.